FAQ's

Do you accept new patients? How do I make an appointment?

Yes, Dr. Kirk Matheson and Dr. Keely Matheson are accepting new patients. Please contact our office at (250) 595- 5203, or click here, and we would be pleased to assist you in making an appointment.

 

What are your Hours of Operation?

Mon 7:30am – 3:30pm

Tues 7:30am – 3:30pm

Wed 7:30 am – 3:30pm

Thurs 7:30am – 3:30pm

Fri    7:30am – 3:30pm

 

Where can I park? Is your office wheelchair accessible?

Parking is provided in our parking lot located behind our building and accessed via Foul Bay Rd at $1.50/hour, alternately free parking is also available along Foul Bay Rd for 2 hours. Our office is wheelchair accessible.

 

What methods of Payment do you accept?

We accept Visa, MasterCard, Debit, Cash, and Cheques. Payment plans are also available if arrangements are made in advance of treatment.

 

Will you accept my dental insurance?

We accept assignment (direct payment) from most dental plans unless otherwise stipulated by your insurance provider. For more detailed information as to which plans our office accepts please contact us.

 

How often should I see the dentist for an exam and cleaning?

Most children and adults should see their dentist for a regular cleaning and exam every six months.  People at a greater risk for oral diseases should have dental exams more than twice a year.  Tobacco and alcohol use, diabetes, pregnancy, periodontal and gum disease, poor oral hygiene and certain medical conditions are some of the many factors that your dentist takes into consideration when deciding how often you need your dental cleaning and check-ups.

Going to your regular check-ups will help to keep your gums and teeth healthy as well as detect any early problems such as gum disease, and cavities. The best way to maintain good oral health is to visit your dentist on a regular basis.

 

What causes Cavities in teeth?

Cavities occur when plaque, the sticky substance that forms on teeth, combines with the sugars and/ or starches of the foods that we eat. This combination produces acids that attack tooth enamel. The best way to prevent tooth decay is by brushing twice a day and flossing daily.  Frequent snacking, sticky foods and eating foods high in sugar content all contribute to the formation of cavities.

 

What ages of patients do you cater to?

We are a family practice and treat people of all ages.

 

Is bleaching available at your office?

Yes. There are many different treatment options for discolored teeth. We recommend booking a consultation, so we can discuss what option would be the most effective for you.

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